Technology leadership is rarely about choosing between innovation and operational resilience. The real work is building the conditions for both. That idea was at the center of a recent CIO.com article by Mary K. Pratt on the strategic trade-offs CIOs are navigating today. I was grateful to be included in …
The 2026 Las Vegas Top Tech Awards nominations are now open. I’ve had the privilege of seeing this program from multiple angles: as a 2023 honoree, as a judge for the past two years, and now as a member of this year’s advisory board. Each year, Top Tech recognizes technology …
From project kickoff to live transactions in roughly seven weeks, this POS pilot moved from concept to in-store reality. The solution is fully integrated with our merchandising ERP, with up-to-date pricing and promotions, returns, and e-receipts. Not your typical POS, the MishiPay platform launched with multiple operating modes including Scan …
The rise in insider-driven breaches continues to be one of the most concerning trends in cybersecurity. This incident shared by Brian Krebs and reported by BleepingComputer is another reminder that even the strongest organizations (Crowdstrike) are vulnerable when trusted access is misused or compromised. These hacking groups are openly recruiting …
🎉 What a night celebrating innovation and leadership at the 2025 Las Vegas Top Tech Awards ceremony at Allegiant Stadium! This event always reminds me how far our tech community has come — and the amazing people driving that progress. 👏 Congratulations to all of this year’s honorees — your …
Having been part of Fast Retailing / Uniqlo’s global journey, it’s incredible to see the company continue to reach new heights. I still remember Yanai Shacho speaking about the goal of reaching ¥5 trillion back in 2014 — amazing to see that vision coming to life. 🔹 Uniqlo posted record …
📚 Just finished my second read of Fostering Innovation: How to Build an Amazing IT Team by Andrew Laudato—a must-read for any IT leader or aspiring CIO. Packed with practical lessons and strategies you can apply right away, it resonated so much that I bought copies for my team. I …
As the pace of change increases, the role of the CIO continues to evolve. A recent article on CIO.com outlines nine critical project areas that are shaping the priorities of IT leaders today. I was pleased to be quoted in the piece and wanted to share a few reflections on …
Proud to see the 2025 Interbrand ranking of Japan’s most valuable brands 🇯🇵✨ I’ve had the privilege of working at three of the top 10 on this list—each experience provided invaluable lessons in leadership, innovation, and operational excellence. These insights continue to shape how I approach transformation and growth today. …
🚨 Agentic AI + Ransomware = The Next Cyber Threat Frontier 🚨 The rise of autonomous, goal-driven AI has massive implications for cybersecurity—and not in a good way. This eye-opening piece from KnowBe4 explores how Agentic AI could supercharge ransomware attacks, making them faster, smarter, and harder to stop. If …
Every so often, an article comes along that captures the conversations many of us are having inside our organizations. CIO.com just published a thoughtful piece examining what CEOs expect from their IT leaders today — and it hits on several themes shaping the future of our profession. While speaking with …
I’m proud to share a significant milestone for our team at WHSmith North America: the successful launch of our new cloud-based merchandising, sales audit, analytics, and warehouse management systems. These platforms are now fully live across our business, marking a major step forward in our digital transformation journey. Modernizing our …
I’m thrilled to congratulate Takahiro Tambara on being selected as a winner of the Forbes Japan CIO Awards 2024–2025. This recognition is incredibly well deserved and highlights the transformational work he and his team have led at Fast Retailing. I still remember sitting together in a large conference room at …
🚀 Major Milestone Achieved! 🚀 I couldn’t be prouder of my incredible team for successfully completing the Oracle Retail XOCS (Xstore Office Cloud Service) v24 upgrade! This cloud-based transformation not only strengthens our retail operations but also opens the door to exciting innovations. The benefits are immense: ⚙️ Reduced system …
