OpenAI just announced dots, and I think this is a much bigger development than another new ChatGPT feature. Dots are persistent, always-on AI agents powered by GPT-6 Astra. Each gets its own cloud computer and browser, can work toward goals 24/7, and can connect to thousands of applications. You can …
Last weekend, I had the privilege of joining my friend Mugunth Vaithylingam, CIO of the Clark County School District, as his guest for the inaugural TISS Spotlight on Excellence Awards. It was a wonderful evening celebrating the people behind the technology organization supporting the 5th largest school district in the …
The POS terminal remains one of the most under-modernized pieces of technology in retail. Many checkout environments are still built on architecture dating back to the early 2000s, while customer expectations have evolved dramatically. Over the past two decades, I’ve spent much of my career helping retailers modernize complex technology …
Technology leadership is rarely about choosing between innovation and operational resilience. The real work is building the conditions for both. That idea was at the center of a recent CIO.com article by Mary K. Pratt on the strategic trade-offs CIOs are navigating today. I was grateful to be included in …
I recently had the opportunity to contribute to a CIO.com article by Esther Shein examining how enterprise cloud strategies are becoming increasingly complex as CIOs navigate AI, cybersecurity, data governance, cost pressures, sovereignty requirements, and evolving workload demands. For years, the cloud conversation centered largely on agility, scalability, and cost …
The 2026 Las Vegas Top Tech Awards nominations are now open. I’ve had the privilege of seeing this program from multiple angles: as a 2023 honoree, as a judge for the past two years, and now as a member of this year’s advisory board. Each year, Top Tech recognizes technology …
From project kickoff to live transactions in roughly seven weeks, this POS pilot moved from concept to in-store reality. The solution is fully integrated with our merchandising ERP, with up-to-date pricing and promotions, returns, and e-receipts. Not your typical POS, the MishiPay platform launched with multiple operating modes including Scan …
The rise in insider-driven breaches continues to be one of the most concerning trends in cybersecurity. This incident shared by Brian Krebs and reported by BleepingComputer is another reminder that even the strongest organizations (Crowdstrike) are vulnerable when trusted access is misused or compromised. These hacking groups are openly recruiting …
🎉 What a night celebrating innovation and leadership at the 2025 Las Vegas Top Tech Awards ceremony at Allegiant Stadium! This event always reminds me how far our tech community has come — and the amazing people driving that progress. 👏 Congratulations to all of this year’s honorees — your …
Having been part of Fast Retailing / Uniqlo’s global journey, it’s incredible to see the company continue to reach new heights. I still remember Yanai Shacho speaking about the goal of reaching ¥5 trillion back in 2014 — amazing to see that vision coming to life. 🔹 Uniqlo posted record …
📚 Just finished my second read of Fostering Innovation: How to Build an Amazing IT Team by Andrew Laudato—a must-read for any IT leader or aspiring CIO. Packed with practical lessons and strategies you can apply right away, it resonated so much that I bought copies for my team. I …
As the pace of change increases, the role of the CIO continues to evolve. A recent article on CIO.com outlines nine critical project areas that are shaping the priorities of IT leaders today. I was pleased to be quoted in the piece and wanted to share a few reflections on …
Proud to see the 2025 Interbrand ranking of Japan’s most valuable brands 🇯🇵✨ I’ve had the privilege of working at three of the top 10 on this list—each experience provided invaluable lessons in leadership, innovation, and operational excellence. These insights continue to shape how I approach transformation and growth today. …
I recently had the opportunity to contribute to a CIO.com article by Esther Shein examining how CIOs are addressing one of technology leadership’s most persistent challenges: building the skills organizations need as technology continues to evolve at an extraordinary pace. The skills themselves may change, but I have long believed …
