I have led technology organizations and transformation programs across global, consumer-facing, and multi-site organizations, as well as technology and other complex operating environments. My work spans enterprise strategy, modernization, customer and operational technology, cybersecurity, organizational transformation, and international growth.

Technology Strategy & Business Alignment

I partner with CEOs, CFOs, business leaders, and technology teams to translate business priorities into focused technology strategies, investment plans, and executable roadmaps.

  • Aligning technology portfolios with growth, operational, and customer priorities
  • Establishing governance, investment discipline, and executive decision frameworks
  • Assessing technology organizations, platforms, risks, and delivery capabilities
  • Building practical multi-year roadmaps for modernization and transformation
  • Advising leaders on platform selection, operating-model choices, and investment tradeoffs

Transformation & Enterprise Modernization

I lead complex transformation programs that modernize platforms, simplify operations, and improve the organization’s ability to scale.

  • ERP, CRM, retail, supply-chain, e-commerce, and collaboration-platform transformation
  • Cloud migration and modernization of legacy environments
  • Data, analytics, automation, and AI enablement
  • Program governance, business-process redesign, and organizational readiness
  • Change leadership, training, adoption, and stakeholder alignment

Customer-Facing, Digital & Operational Technology

I have delivered technology across global, multi-brand, and multi-site retail environments, from enterprise platforms to customer-facing store solutions.

  • Point of sale, mobile POS, self-checkout, payments, e-receipts, loyalty, and clienteling
  • Merchandise planning, inventory, supply-chain, and retail ERP platforms
  • Omnichannel journeys connecting e-commerce, mobile, and in-store customer experiences
  • RFID, store mobility, connectivity, and operational-support platforms
  • Rapid pilots and global or regional deployment of new retail capabilities
  • Technology delivery for flagship stores, boutiques, airports, and other complex formats
  • E-commerce platforms, corporate websites, content-management systems, and associated integrations
  • Web and mobile experiences, digital analytics, privacy controls, and customer-engagement capabilities

Global Operations & Market Expansion

I have built and led technology capabilities across North America, Europe, Asia, and the Middle East, supporting both established operations and entry into new markets.

  • Designing centralized, federated, and regional technology operating models
  • Building global teams, centers of excellence, PMOs, and solution-delivery functions
  • Establishing regional offices, local teams, partners, and support models
  • Supporting new-country entry, store openings, acquisitions, and international growth
  • Leading cross-border programs in culturally diverse organizations

Cybersecurity, Infrastructure & Operational Resilience

I help organizations strengthen the foundations required for secure, reliable growth.

  • Cybersecurity strategy, risk assessments, governance, and control improvement
  • Security operations, data protection, vulnerability management, and compliance readiness
  • Infrastructure, network, workplace, identity, endpoint, and cloud modernization
  • Business continuity, disaster recovery, and operational-resilience planning
  • IT service-management transformation and support-model improvement
  • Reducing operational risk, service disruption, vendor dependency, and avoidable cost

Organization, Talent & Partner Leadership

Technology transformation succeeds when the organization, talent, and partner ecosystem evolve with it. I build teams and operating disciplines that sustain results beyond a single program.

  • Organizational design, restructuring, and capability assessment
  • Executive coaching, leadership development, and succession planning
  • Global talent recruitment, reskilling, and workforce transformation
  • Vendor consolidation, strategic sourcing, negotiation, and performance management
  • Building cultures of accountability, collaboration, transparency, and continuous improvement

For additional perspective on my leadership approach and impact, read my recommendations or connect with me on LinkedIn.