From project kickoff to live transactions in roughly seven weeks, this POS pilot moved from concept to in-store reality. The solution is fully integrated with our merchandising ERP, with up-to-date pricing and promotions, returns, and e-receipts. Not your typical POS, the MishiPay platform launched with multiple operating modes including Scan …
Having been part of Fast Retailing / Uniqlo’s global journey, it’s incredible to see the company continue to reach new heights. I still remember Yanai Shacho speaking about the goal of reaching ¥5 trillion back in 2014 — amazing to see that vision coming to life. 🔹 Uniqlo posted record …
Otsukaresama deshita, Team Woven! 🎉 What an incredible milestone for everyone who helped turn this bold vision into reality. Back in 2020, Woven City started as an ambitious dream — a futuristic city at the base of Mount Fuji. Today, it comes to life as a living testbed for the …
Proud to see the 2025 Interbrand ranking of Japan’s most valuable brands 🇯🇵✨ I’ve had the privilege of working at three of the top 10 on this list—each experience provided invaluable lessons in leadership, innovation, and operational excellence. These insights continue to shape how I approach transformation and growth today. …
I’m proud to share a significant milestone for our team at WHSmith North America: the successful launch of our new cloud-based merchandising, sales audit, analytics, and warehouse management systems. These platforms are now fully live across our business, marking a major step forward in our digital transformation journey. Modernizing our …
I’m thrilled to congratulate Takahiro Tambara on being selected as a winner of the Forbes Japan CIO Awards 2024–2025. This recognition is incredibly well deserved and highlights the transformational work he and his team have led at Fast Retailing. I still remember sitting together in a large conference room at …
It has been inspiring to watch the steady progress of Woven City, Toyota’s ambitious vision for a fully connected, human-centered city of the future. Today at CES in Las Vegas, Akio Toyoda reflected on the five-year journey since announcing this groundbreaking concept—a living testbed in Japan designed to push the …
🚀 Major Milestone Achieved! 🚀 I couldn’t be prouder of my incredible team for successfully completing the Oracle Retail XOCS (Xstore Office Cloud Service) v24 upgrade! This cloud-based transformation not only strengthens our retail operations but also opens the door to exciting innovations. The benefits are immense: ⚙️ Reduced system …
A big thank you to Rose Spicer and the Oracle Retail team! You guys did a fantastic job with the booth at Cloudworld, effectively showcasing our partnership and the recent solutions we’ve implemented at WHSmith North America (e.g., Oracle Cloud MFP and Oracle Cloud EPM). Vaishali Gupte, John Varcho, and …
A few weeks ago, I had the privilege of speaking at Oracle Retail’s Cross Talk event. During this engaging fireside chat with Jason Gautereaux, I had the opportunity to share the remarkable journey of how our business and IT teams deployed the Oracle Merchandise Financial Planning solution. Impressively, we achieved …
Last week, I had the honor of speaking at the ACI Business of Airports Conference. It was an incredible experience to share the stage with Carlos Ruiz, A.A.E., Hannah Meredith, C.M., Christina Apatow, and Valentina Ellison, MBA. Together, we engaged in a panel discussion on the future of retail technology …
Thanks to the exceptional partnership and collaborative spirit amongst all teams involved, WHSmith North America delivered a cutting-edge planning system in just 16 weeks, and became one of the first customers on Oracle’s Retail Cloud Platform with AI Foundation. This achievement is a testament to the dedication and teamwork demonstrated …
What does 2019 hold for the retail industry? Deloitte’s latest report highlights six strategies that can help retailers strengthen their competitiveness and position themselves for long-term success. Over the past two decades, many retailers have fundamentally shifted how they invest. Instead of relying on growth through new store openings, companies …
The global luxury goods market posted solid growth in 2019, even against the backdrop of a slowing global economy. Deloitte’s Global Powers of Luxury Goods report highlights several key trends shaping the future of the industry, driven largely by digitization and the growing influence of Millennials and Generation Z. The …
