Technology leadership is rarely about choosing between innovation and operational resilience. The real work is building the conditions for both. That idea was at the center of a recent CIO.com article by Mary K. Pratt on the strategic trade-offs CIOs are navigating today. I was grateful to be included in …
The 2026 Las Vegas Top Tech Awards nominations are now open. I’ve had the privilege of seeing this program from multiple angles: as a 2023 honoree, as a judge for the past two years, and now as a member of this year’s advisory board. Each year, Top Tech recognizes technology …
This guide walks through setting up the OpenClaw Voice Call plugin with Twilio, ngrok, and OpenAI realtime voice so your agent can place and receive phone calls. The basic architecture is: What You Need If you are using a Twilio trial account, Twilio may play a trial-account prompt before connecting …
What is OpenClaw? OpenClaw is an open-source AI agent framework that allows you to run a persistent, self-hosted AI assistant locally on your own hardware. Unlike traditional chatbots that only respond within a browser window, OpenClaw can interact with your operating system, manage files, execute commands, automate workflows, and integrate …
From project kickoff to live transactions in roughly seven weeks, this POS pilot moved from concept to in-store reality. The solution is fully integrated with our merchandising ERP, with up-to-date pricing and promotions, returns, and e-receipts. Not your typical POS, the MishiPay platform launched with multiple operating modes including Scan …
The rise in insider-driven breaches continues to be one of the most concerning trends in cybersecurity. This incident shared by Brian Krebs and reported by BleepingComputer is another reminder that even the strongest organizations (Crowdstrike) are vulnerable when trusted access is misused or compromised. These hacking groups are openly recruiting …
A good reminder that one unprotected laptop can unravel even a solid security program. The Nikkei incident wasn’t about Slack or MFA failing, it was a compromised personal device used to access corporate systems. If we allow access from devices we can’t secure, we’re not practicing Zero Trust…we’re hoping for …
🎉 What a night celebrating innovation and leadership at the 2025 Las Vegas Top Tech Awards ceremony at Allegiant Stadium! This event always reminds me how far our tech community has come — and the amazing people driving that progress. 👏 Congratulations to all of this year’s honorees — your …
Having been part of Fast Retailing / Uniqlo’s global journey, it’s incredible to see the company continue to reach new heights. I still remember Yanai Shacho speaking about the goal of reaching ¥5 trillion back in 2014 — amazing to see that vision coming to life. 🔹 Uniqlo posted record …
📚 Just finished my second read of Fostering Innovation: How to Build an Amazing IT Team by Andrew Laudato—a must-read for any IT leader or aspiring CIO. Packed with practical lessons and strategies you can apply right away, it resonated so much that I bought copies for my team. I …
As the pace of change increases, the role of the CIO continues to evolve. A recent article on CIO.com outlines nine critical project areas that are shaping the priorities of IT leaders today. I was pleased to be quoted in the piece and wanted to share a few reflections on …
Incredible news and well-deserved recognition! Congratulations, Sal Khan, on this exciting new role with TED. There’s truly no one more fitting to help shape the future of global learning and ideas. I still remember checking out the first-generation Khan Academy iOS app and being struck by how transformative your approach …
Otsukaresama deshita, Team Woven! 🎉 What an incredible milestone for everyone who helped turn this bold vision into reality. Back in 2020, Woven City started as an ambitious dream — a futuristic city at the base of Mount Fuji. Today, it comes to life as a living testbed for the …
Proud to see the 2025 Interbrand ranking of Japan’s most valuable brands 🇯🇵✨ I’ve had the privilege of working at three of the top 10 on this list—each experience provided invaluable lessons in leadership, innovation, and operational excellence. These insights continue to shape how I approach transformation and growth today. …
