7 Ways to Rebuild a Failed IT Organization

Rebuilding or transforming an IT organization is one of the most challenging responsibilities a technology leader can take on. Whether the goal is to repair a broken team, recover from operational issues, or modernize an outdated function, success requires a mix of strategy, empathy, and disciplined execution. John Edwards wrote …

Tech-Life Balance – Taking Back Control!

Work-life balance is a familiar concept, but in today’s world it is no longer enough. What we need now is tech-life balance. It is the healthy equilibrium between our digital lives and the real world around us. Over the past decade, I have watched technology, and especially smartphones, reshape how …

The CIO’s First Day – Strategic or Operational?

I recently came across an excellent article by George Spalding on SearchCIO that captures the reality many technology leaders face on day one. He paints a very accurate picture of the first encounter between a new CIO and their internal business partners. You might expect that first meeting to revolve …

Operational CIO vs Strategic CIO

This infographic provides a great comparison between the traditional operational CIO and the strategic CIO that many leading companies now need. In my experience, far too many organizations still rely heavily on operational CIOs, and the well-known 80/20 budgeting model remains the norm: 80 percent spent on maintenance and only …

Emotional Intelligence: A Must-Have Skill for the Global Workplace

Over the years, having held leadership roles in global organizations, I’ve learned a great deal about what it truly takes to manage remote teams effectively. Motivating employees halfway across the world requires a very different set of skills than managing those sitting a few desks away. It demands intentional communication, …

Playing to Win: How Strategy Really Works

One of the most practical books that shaped how I think about strategy is Playing to Win: How Strategy Really Works by Roger L. Martin and A. G. Lafley. Over the years, I’ve read dozens of strategy books. Many are theoretical. Some are inspirational. Very few are operational. This one …

How to Create an Emotional Connection With Remote Employees

Over the years, having held management positions in global companies, I’ve come to learn a few things about managing remote employees. Specifically, how to best motivate remote employees and how to keep them engaged and active as a key contributor to the global organization.

Leadership Reflection: Why the Best Leaders Sweat the Details

There is a quote I revisit often in my own leadership journey: “CEOs should care about details. Even shades of yellow. On a Sunday.”– Vic Gundotra To understand the quote, it helps to know the context. Below is the story behind it, as originally shared by Vic Gundotra. The Story …