Technology leadership is rarely about choosing between innovation and operational resilience. The real work is building the conditions for both. That idea was at the center of a recent CIO.com article by Mary K. Pratt on the strategic trade-offs CIOs are navigating today. I was grateful to be included in …
From project kickoff to live transactions in roughly seven weeks, this POS pilot moved from concept to in-store reality. The solution is fully integrated with our merchandising ERP, with up-to-date pricing and promotions, returns, and e-receipts. Not your typical POS, the MishiPay platform launched with multiple operating modes including Scan …
🎉 What a night celebrating innovation and leadership at the 2025 Las Vegas Top Tech Awards ceremony at Allegiant Stadium! This event always reminds me how far our tech community has come — and the amazing people driving that progress. 👏 Congratulations to all of this year’s honorees — your …
Every so often, an article comes along that captures the conversations many of us are having inside our organizations. CIO.com just published a thoughtful piece examining what CEOs expect from their IT leaders today — and it hits on several themes shaping the future of our profession. While speaking with …
I’m proud to share a significant milestone for our team at WHSmith North America: the successful launch of our new cloud-based merchandising, sales audit, analytics, and warehouse management systems. These platforms are now fully live across our business, marking a major step forward in our digital transformation journey. Modernizing our …
What a fantastic way to kick off the week—attending the Cybersecurity Woman of the Year Awards ceremony at Fontainebleau. Black Hat, a premier cybersecurity conference, is taking place this week in Las Vegas, and the United Cybersecurity Alliance held an awards ceremony to celebrate women in cybersecurity leadership roles. It …
Accepting the VEGAS INC and Cox Business 2023 Top Tech Award for the Public Company category was an immense honor and a humbling moment for me last week at Allegiant Stadium. Southern Nevada tech leaders got a chance to share their teams’ accomplishments and how they are fostering innovation and …
A few weeks ago, I had the privilege of speaking at Oracle Retail’s Cross Talk event. During this engaging fireside chat with Jason Gautereaux, I had the opportunity to share the remarkable journey of how our business and IT teams deployed the Oracle Merchandise Financial Planning solution. Impressively, we achieved …
Last week, I had the honor of speaking at the ACI Business of Airports Conference. It was an incredible experience to share the stage with Carlos Ruiz, A.A.E., Hannah Meredith, C.M., Christina Apatow, and Valentina Ellison, MBA. Together, we engaged in a panel discussion on the future of retail technology …
Thanks to the exceptional partnership and collaborative spirit amongst all teams involved, WHSmith North America delivered a cutting-edge planning system in just 16 weeks, and became one of the first customers on Oracle’s Retail Cloud Platform with AI Foundation. This achievement is a testament to the dedication and teamwork demonstrated …
