Industry and Sector Experience

  • Retail
  • Apparel and Fashion
  • Luxury Goods and Jewelry
  • Financial Services
  • Technology
  • Pharmaceutical and Biotechnology
  • Hospitality
  • Entertainment

Leadership and Management

  • Global Talent Management and Recruitment
  • Global Operational Team Management
  • Strategic Planning
  • Global Change Management
  • Financial Planning and Budget Oversight
  • Succession Planning
  • Strategic Partner Relationship Management
  • Team Building and Organizational Restructuring
  • Business Transformation Leadership
  • Cross-border and Global Project Management

IT and Consulting Expertise

  • Program and Project Management
  • ERP and CRM Implementations
  • IT Operations and Governance
  • Global Solution Delivery
  • Infrastructure Design and Administration
  • Server Administration
  • E-commerce Platform Development
  • Business Process Improvement
  • IT Business Analysis
  • Retail Store IT Infrastructure Projects
  • IT New Country Entry and Expansion
  • Project Planning and Budget Management
  • Contract Negotiation
  • Web Design and Development
  • Global IT Procurement

Technical Skills

  • E-Commerce: Magento, WooCommerce, Shopify
  • CMS Platforms: WordPress, Drupal
  • CRM Systems: Salesforce, Hubspot, SugarCRM
  • ERP Systems: SAPbyD, Odoo, Dynamics
  • ITSM and Support Tools: ServiceNow, JIRA Service Desk, CA Service Desk Manager, Intune, MobileIron
  • Development, DevOps, and SRE Tools: Github, Docker, php, html, css, mysql, mariadb, Ubuntu, bash/shell
  • Cloud Platforms: DigitalOcean, AWS, Azure
  • Retail Technology (POS Hardware and Software): Oracle, IBM, Wincor, NEC
  • Automation, Integration, AI and ML: Custom Applications, SAP GTS
  • Web Hosting and Control Panels: Cpanel, Plesk, Sentora, HestiaCP, Zpanel
  • Virtualization and Hypervisor Platforms: VMware, VirtualBox, Parallels Desktop
  • Productivity and Collaboration Tools: Google Workspace, Office365, Slack, Asana, Trello, MSFT Teams, Zoom, Skype of Business, Dropbox, Box, Sharepoint,

Sales and Marketing Experience

  • Business Development
  • Client Relationship Management
  • Business Partner Management
  • Market Research and Product Comparisons
  • Competitive Analysis
  • International Sales

Technical Skills (Early Career Foundation)

Programming Languages
C/C++, COBOL, CSS, HTML, Java, JAVASCRIPT, PHP, Pascal, Perl/CGI, Visual Basic.

Mathematics
Discrete Mathematics, Linear Algebra, Calculus, Trigonometry, Statistics

Databases
MySQL, Powerbuilder, Sysbase, MSSQL, FileMaker, Access

End-User Operating Systems
Microsoft Windows 95, 98, 98SE, NT, 2000, ME, XP, Vista, 7, 8. MAC OS 7, 9, X (10.0-10.7). Linux – Ubuntu, CentOS, Debian, Solaris, and Redhat

Mobile Operating Systems
iOS (Apple), Android (Google)

Server Operating Systems (Administration and Build Experience)
Windows Server – NT/2000/2003/2008, Linux RedHat (4/5), CentOs (4/5), Debian (40rX), Ubuntu (5.10-7.10), Mandriva (2006,2007,2008), Sun Microsystems – Solaris 8,9,10, Mac – OS 10

Server Software (Setup and Administration)
Windows: File Server, MSFT Exchange, FTP, AD, DNS, DHCP, Print Server, Web(IIS w/ ASP & WAMP)
Linux: Samba(File Server), Email Server, Ftp, Web(LAMP & SAMP)
Mac: File Server, User Directory Services, Print Server, DNS, DHCP

Virtual Machine Technologies
VMware ESX/i, VMware Server, VMware Workstation, Microsoft Windows Virtual PC 2007/2004

Remote Administration Tools
TeamViewer, Dameware, RealVNC, UltraVNC

Security and Networking
LAN Cabling and Layout/Testing.
Cisco/Sonicwall/Watchguard Firewall Device Setup and Config.
Security Auditor (Vulnerability testing)

Software Applications
Microsoft Office Suite, Adobe Software Suites, Lotus Domino Server/Notes, .NET, Drupal, Wordpres

Entrepreneurial and Early Career Experience

Founder, IT Professional Services Business
Designed and delivered IT infrastructure solutions, website design, SEO strategy, and web hosting services for small and midsize businesses.

Banking
Two years of experience in retail banking, home loans and lines of credit, and investment securities.

Customer Service and Food and Beverage
Two years of frontline customer service experience in the entertainment and amusement park industry.