Over the past two decades, many retailers have fundamentally shifted how they invest. Instead of relying on growth through new store openings, companies have redirected capital toward large-scale initiatives across the organization. These investments include expanding digital sales channels, acquiring complementary businesses, upgrading supply chain capabilities, and modernizing fulfillment operations.

These changes are essential for competing in an increasingly digital and customer-centric marketplace. However, they have also increased the cost of gaining market share. Retailers today face a more challenging environment, where agility, operational efficiency, and clear strategic vision are more important than ever.

To explore Deloitte’s full analysis and the six strategies shaping the future of the industry, you can read the complete report here:
https://www2.deloitte.com/tw/en/pages/consumer-business/articles/2019-retail-trend.html

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